Privacy
Lido collects nothing about you. There’s no account, no tracking, no analytics and no ads. What you do in the app stays on your phone.
Who we are
Lido is made by Tom Masters, an individual in the United Kingdom, who is the controller for the purposes of UK data protection law. For anything about privacy, write to support@lidoretreat.app.
What the app keeps
Your settings (such as which breath you chose, how strong the buzz feels and the time of any nudge) and a record of the days you took a minute or a studio session. These are kept in the app’s own storage on your phone. They are never sent to us or anyone else, and we can’t see them.
Like everything on your iPhone, they can be included in your phone’s own backups to iCloud or a computer. Those backups are between you and Apple.
What the app doesn’t do
- No account and no sign-in.
- No tracking, no advertising and no analytics, of our own or anyone else’s.
- No third-party code that collects data.
- No server. The app makes no internet connections of its own. The studio sessions are inside the app, so nothing is streamed.
Your phone’s sensors
During a minute, the app uses the proximity sensor to turn the screen off when the phone is in your pocket. It plays haptics and, in the studio, sound. It never uses the microphone, camera, location or Health, and records nothing.
Nudges
If you ask for a daily nudge, it is scheduled on your phone as a local notification. Nothing is sent from a server. You can turn it off in the app’s Settings at any time.
Purchases
The one in-app purchase is handled by Apple through the App Store, and stays with your Apple Account. We never see your name or payment details. Apple’s privacy policy covers what Apple does.
What Apple shows us
Apple gives developers totals, such as downloads and sales, and crash reports from people who have chosen to share them with developers. None of it tells us who you are.
If you email us
We receive your email address and what you write. We use them only to reply, on the basis of our legitimate interest in answering you, and delete them when we’re done, or sooner if you ask.
This website
lidoretreat.app sets no cookies, runs no analytics and loads nothing from anyone else: the font and images are served from the site itself. One small script reads the clock on your own device to light the pool for your time of day, and sends nothing anywhere.
The site is hosted by Cloudflare. Like any web host, Cloudflare processes standard request information, such as your IP address, browser type and the page asked for, to deliver the site and protect it from abuse, and may keep it briefly in server logs. We don’t use it to identify anyone.
Children
Lido collects no personal data from anyone, children included.
Your rights
Under UK GDPR you have the right to ask what personal data we hold about you, to have it corrected or deleted, to object to or restrict its use, and to receive a copy. As the app holds nothing about you, in practice this applies only to emails you have sent us. Write to support@lidoretreat.app.
If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes
If the app changes how it handles data, this page will change first, with a new date below.